On Discount Code

On Discount Code Canada: Checkout Guide

An On discount code goes in at checkout, not in your bag. On is the Swiss running brand behind the Cloudmonster and Cloudsurfer, and for Canadian shoppers the savings are simple: Last Season styles at reduced prices, a refer-a-friend program, newsletter offers and Community discounts through ID.me for eligible groups.

Read the terms before you apply a code. The ID.me Community discount is open to verified military members, nurses, medical providers, first responders, teachers and students in Canada and the US. Each code is single-use, excludes Limited Edition, Last Season and gift cards, can't be combined with other promos and only works on orders of C$800 or less before the discount.

Standard shipping is free on every order in Canada, with On covering shipping and duties. Returns of eligible items are free too, as long as they're new and in their original, intact packaging. The standard window is 30 days, and On sometimes extends it to 90. See On returns and exchanges for the details.

How to Compare an On Discount Code With Last Season Prices

Standard shipping is already free in Canada, so your savings come from either a code or a Last Season price. Compare the final total at checkout.

• Check Last Season prices first, because ID.me codes don't apply to Last Season products.
• Expedited shipping costs extra, so stick with free standard shipping if price matters most.
• With an ID.me code, keep your cart at C$800 or less before the discount.
• Once the code is applied, compare the total in the order summary.

That final number tells you which option costs the least.

What to Check Before Using an On Discount Code

A few On policies affect what you can do once the order is placed.

• Last Season and Limited Edition items can be returned for a refund but not exchanged.
• Exchanges are only for a different size or colour of the same model, subject to stock.
• Orders with free standard shipping can be cancelled within 60 minutes, while expedited orders are processed right away.
• If you pick expedited shipping, that cost isn't refunded when you return or exchange the order.

Go through these points before you enter a code so you're comparing the true total.

How to Redeem an On Discount Code

Here's how to apply your code on On's Canadian site:

① On the product page, select your size and tap "Add to bag".

② Open your bag from the icon at the top of the page.

③ In your bag, continue to checkout. There's no code field on the bag page.

④ On the checkout page, find the discount code field in the order summary.

⑤ Enter your code and apply it.

⑥ Check that the discount shows up before the final total.

Confirm the updated total before you enter your payment details.

Redeem an On Discount Code ↗

Why an On Discount Code May Not Work

An On code can be valid and still not apply to your order.

• Your cart contains Limited Edition or Last Season products, which ID.me codes exclude.
• Your order is over C$800 before the discount, the cap for ID.me codes.
• Another promotion is already applied, and ID.me codes can't be combined.
• A single-use code has already been redeemed.
• You're trying it in an On store, but ID.me codes only work on On.com or in the On app.

Remove the excluded item or the other discount, then apply the code again.

On Discount Code and Sale-Item Strategy

On doesn't run frequent sitewide sales, so the Last Season collection is usually where you'll find the lowest prices, and you need a free On account to shop it. If you qualify for an ID.me Community discount, save it for current full-price styles, since it excludes Last Season and Limited Edition products. Pick your size carefully on Last Season items, because they can be refunded but not exchanged.